POSITION TITLE: Domestic Violence Residential Case Manager
POSITION REPORTS TO: Domestic Violence Program Director
FUNCTION:
Uses a trauma-informed care approach to provide direct services to domestic violence program participants, as well as carry out program needs and objectives.
HOURS PER WEEK: 37.5
SCHEDULE: Monday-Friday, Flexible to accommodate resident needs.
DUTIES AND RESPONSIBILITIES:
A. Responsibilities include on-site presence at the Safe House Monday – Friday for a minimum of 30 minutes.
B. Required to be on-call some evening and weekend hours to cover our 24-hour Domestic Violence Hotline.
C. Conducts house meetings with residential clients, assists with education and employment goals, and coordinates client needs for suitable housing, locating education/employment, childcare, parenting skills, assertiveness and other skills/needs. Assists with shelter cleaning and upkeep and enforces shelter house rules.
D. Maintains confidential case-notes and records and assists with reports and statistical documentation.
E. The Safe House Case Manager will be responsible for all Safe House operations including but not limited to:
· Provides direct services for residential clients.
· Screens for Safe House admissions
· Provide advocacy with all appropriate local resources.
· Develops and implements goal and safety plans to assist the client toward independence and a violent free future.
· Assess maintenance needs as they occur and report to maintenance.
· Meet with Safe House clients on daily basis for continuity, assessment, and support.
· Transport clients to appointments as needed.
· Assist with grocery list and shopping to promote healthy diet options.
· Provide financial stability counseling.
· Assist each client with attaining the ability to meet their basic needs.
· Secure alternative housing when Safe House is full, or the client needs a supervised shelter
F. Performs other duties as assigned by the Domestic Violence Director or Executive Director.
Note: The above are representative of duties assigned to this position. This is not an all-inclusive list.
QUALIFICATIONS:
A. A combination of education and experience equivalent to an Associate’s Degree in Social work, Criminal Justice, Human Services or related field; plus two years of experience in case management, domestic violence or a related field preferred.
B. Must possess a reliable vehicle. Must have a New York State Driver’s License and valid insurance and self-transport to program locations, court proceedings and meetings.
C. Must have excellent communication skills and computer literacy.
D. Must be able to self-initiate tasks and work as part of a team.
E. Knowledge of the dynamic of domestic violence preferred.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Work Location: In person
